Everyday, thousands of patients and their families are faced with the challenge of arranging non emergency medical transportation for their loved ones. The federal and state government recognizes the importance of meeting the transportation needs of medically frail patients who do not require emergency medical transportation. The United States Congress enacted Section 6083 of the Deficit Reduction Act of 2005 to allow the introduction of Non-Emergency Medical Transportation (“NEMT”) brokerage systems for Medicaid recipients at the state level.

Non-emergency medical transportation involves getting a patient to and from the source of
medical care when the medical condition is not life threatening. This includes non-emergency
ambulance, medi-car, taxicab, service car, livery or private automobile. The Non-Emergency Medical Transport (NEMT) business service is a growing Industry as the need for this specialized service continues to grow. Many existing companies and new businesses are venturing into the NEMT business as an additional source of revenue or as a stand alone profitable business. However, the start up process for Non emergency Medical Transportation business is moderately difficult. Recent study published in a business journal in 2009 indicates 69% of businesses that venture into the NEMT business abandon the start up process. This is due to lack of correct information or unavailability of information to help with the start up process.
There is more to non emergency transportation management than getting from one location to the next. The NEMT business is heavily impacted by laws and regulations that are specific to states, counties or municipalities. Businesses that start an NEMT business with an informative and detailed start up guide have a higher chance making it past the start up phase.
NEMT services are a good business by all accounts. This is a service that is needed. The elderly, disabled people including veterans, people with chronic medical conditions that require frequent medical appointments rely heavily on NEMT businesses to get their medical needs met.
The recent economic hardships have resulted in lower revenues for taxi and limousine and other companies. An NEMT business provides a solid and steady base of revenue for these businesses. However the success of any NEMT business is highly dependent on the establishing effective policies and procedures, education and training programs for staff, quality improvement programs and practices and most important an effective marketing strategy.The Non Emergency Medical Transportation start-up guide by Precision Management provides direct and detailed answers to the daunting questions that confront businesses during the start up process. The start up guides goes further to address policies and procedures requirements, success proven marketing strategies, risk management. Ultimately, the goal of the guide is to help NEMT businesses achieve a higher customer satisfaction and the success of new businesses in the NEMT service industry.